Ross from North Augusta, SC on 9/23/2021 10:14:13 PM:
I learned the hard way, never use 3rd party sites. We did a trip to NYC and they double booked the hotel. Expedia wouldn't refund us and let's just say they got way more than an earful.. So, I never use any of those sites. The problem is, a lot of times it's hard to tell if you're on their site or the actual hotel, so I now call the hotel directly to make my reservations.