Ze from DC on 10/7/2022 11:15:49 PM:
So i wanted to ride my bike from Pittsburgh down to Cumberland along the GAP, with the plan to take the train up to PA and bike down to Cumberland. After making my reservations (airbnb/hotels), I tried to book the train and "check in" my bike (I had done that between DC/Cumberland last year and paid $20)... except this time Amtrak website says all bike slots are SOLD OUT. I called them, they confirmed. I pleaded saying I had already made my plans, tough luck, customer service lady said driver/personnel would not let me on the train and I cannot store bike as there is no Bike/Luggage curbside service on this train. I tried to rebook my trip for later, but I am now looking at end of October, and everything says SOLD OUT for bikes on this Capitol "Limited" (name befitting).
What is Amtrak doing? I read that they are cutting on bike service in upstate NY/route to Canada. Is this is a new thing? This is one of the most popular bike routes and they are limiting it to 6 bikes per day (as the person on the line from Amtrak said).
Am I missing something? If Amtrak is making this difficult for bikers with their new changes, I think it may be time we let them hear from community.