Reply to West Newton Bicycle Shop in West Newton

Blew out my rear derailleur cable the day before our trip. Thus only had one gear in the rear. Being Labor day weekend, no bike shop was open at home. My first day on the trail I knew about the bike shop in West Newton. So I figured I could make it no problem. When I arrived
I was greeted a smile and great customer service. I asked to have both front and rear cables replaced. Was told yes, about 30minytes to an hour. So While the bike was worked on I went up stairs to have lunch at Trailside Restaurant and Pub. Good food and drinks.
While eating I could see them testing and adjusting the cables on the trail. Got done eating and went down to get my bike. They suggested a new chain and rear cog. Stated they were pretty warn. But no pressure from them to have it done. In fact they suggested maybe at end of season. I really appreciated there feedback and that they were not just trying to upsell me. It was just about an hour timeframe from start to finish (with food in my stomach too). Finished the GAP trail and had a great experience. I highly recommend West Newton Bicycle Shop. Though they were honest and fair. If they were in my home town I would use them for all my servicing needs.